A representative list of services provided by LEL to other service providers since our founding in 2011:
GENERAL / STRATEGIC SERVICES
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develop strategies for improving collaborative and sustainable relationships between the firm and client legal departments
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plan and deliver innovative and purpose-driven retreats (See Susan@YourMeeting)
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facilitate strategic planning initiatives/implement ensuing action plans
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consult on process, structure, and legal service delivery options
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explore work processes and more efficient staffing options
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understand cost, pricing, and fee structures that better connect cost to value
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conduct after-actions and surveys to assess client perceptions, satisfaction, and needs
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implement internal and external evaluation and assessment tools and processes that assure continuous improvement and comparative analyses
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develop knowledge-based resources that help lawyers or other experts capture experiences, leverage data, and avoid “re-inventing” the wheel with each iteration of work
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build professional development programs in law firms that re-tool lawyers with critical business and client-facing service skills
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execute successful legal diversity and pro bono initiatives
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develop projects that focus on improved communication and engagement
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develop client service guidelines and matter engagement strategies
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understand how to determine cost of service, project pricing, and custom fee structures that better connect cost to value
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benchmark leading practices in your "space" and assess their application to client needs
2010 - present
2010 - present
