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Susan is one of the most sought-after and dynamic speakers in the legal industry.​



There’s nothing that replaces the power of face-to-face engagement when the challenge is change and the issues may be disruptive. Too many speakers or facilitators don't know how to make the best use of your team's time, or aren't skilled in encouraging them to think outside of their comfort zones. Susan does. 

Susan is an expert, engaging and dynamic speaker on many  topics:


  • Legal Futures: The changing business and practice model for lawyers in law departments and law firms in a disrupted legal ecosystem

  • What’s trending in law department operations: re-engineering the legal service model via improved operating and business practices

  • Leveraging data and technology in law, and their impact on how lawyers (will) work in the future and the value of legal services

  • Options for better sourcing legal work in firms and departments: in-sourcing, outsourcing, and right-sourcing workflows

  • Building high-performance legal teams: collaborative practices, improved productivity, and competencies that drive results

  • Distinguishing client service in an increasingly competitive marketplace

  • Navigating professional and ethical issues in corporate practice





Customized Events


What makes Susan's presentations so unique (and so well-received) is her ability to design and deliver presentations that enhance the larger purposes of your meeting - she understands that her job is to not only deliver a great presentation, but to customize her message designed to advance your meeting's agenda.


As a highly experienced facilitator, trainer and meeting planner (she organized ACC's most highly-rated leadership thinktanks, legal ops trainings, professional development, and substantive educational programming for decades), you can trust Susan to either offer a terrific keynote, facilitate working groups and executive education exercises, or help you design, develop and deliver a successful retreat, summit, or institute.


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